Our Approach
SecuriGroup's approach to service delivery is based on our ethos of 'Safety, Courtesy, Efficiency'. We ensure the safety of our clients, their assets, and their customers, through a rounded approach to security which incorporates the highest levels of customer service and a commitment to tailoring our solutions to the unique needs of every client.
Safety, Courtesy, Efficiency
Everything we do at SecuriGroup is based on our ethos of safety, courtesy and efficiency. In line with our core purpose to strengthen the society in which we live, all SecuriGroup staff are trained and developed to embody our values of loyalty, integrity and professionalism.
Customer Service
Our approach centres around customer service and safety. Realising that first impressions last, all SecuriGroup staff work with the highest personal and professional standards, and through exceptional attentiveness, knowledge and communication, our people ensure that every person associated with our services has a positive, safe and memorable experience.
The SecuriGroup company mission is to be recognised as the complete service provider, raising standards of safety, courtesy and efficiency across the industry to the direct benefit of our customers, staff and the business.
- Baroness Ruth Henig CBE, Chair
Continuous Improvement
We promote accountability and transparency at every level of our organisation. Across every partnership we deliver weekly supervisory meetings, monthly operational excellence visits and quarterly directorial reviews, continually reviewing our service in close collaboration with our clients to drive continuous improvement and guarantee customer satisfaction.
Rewarding Excellence
SecuriGroup can only continue to achieve success through the ongoing development of our incredible people. By rewarding excellence and promoting from within wherever possible, SecuriGroup provides resilient security services through impassioned and motivated security personnel.
The Figures
4
Regional Management Teams
52
Weekly Site Visits
12
Monthly Operational Excellence Visits
4
Quarterly Director Reviews
Looking for more information?
Contact us and one of our friendly team will be happy to help with any queries.
